Can users see my venue's ratings and reviews?

Yes, all ClassPass users have access to your studio’s ratings and reviews when searching for classes.

ClassPass users can see your overall studio rating (based on a 5-star scale) when searching for classes. These ratings are calculated on a rolling 90-day average and are an aggregate of all ratings across all classes given to your studio.

ClassPass users can see your class reviews when searching for classes, as well. These remain on your page, and you can add in replies to users’ comments as needed.