How do I access my ClassPass studio reviews?
ClassPass users rate and review each class they attend.
After taking a class, ClassPass users are prompted to provide feedback on the experience and rate the class on a 1-5 star scale, with the option to submit an additional comment. These reviews and ratings are then surfaced to your studio and class pages on ClassPass.
Reviews are anonymous to ensure clients feel comfortable leaving honest and actionable feedback.
A monthly overview of your average rating and reviews can be found in your monthly report located under the Reports tab in your Dashboard.