Can users see my studio ratings and reviews?
ClassPass users can now see your overall studio rating (based on a 5-star scale) when searching for classes. These ratings are calculated on a rolling 90-day average and are an aggregate of all ratings across all classes given to your studio. As a reminder, you can check your rating in your Dashboard!
Ratings empower our users to discover new studios when booking classes, therefore driving additional reservations and revenue to all our partners. We're planning to unveil more feedback, such as brand attributes and user-written reviews, this spring!