What is the ClassPass user cancellation policy?

When a ClassPass user (on any plan) misses or late cancels one of your classes, they are charged accordingly:

Late cancel (within a 12-hour window of class start time): $15
Missed class: $20

Users do not lose a class credit/visit to your studio. For Core and Base plan users, it also does not count as one of their overall allotted classes for the month.